Barbara S. Reynolds
Crisis Communication Expert Office of Communication
Centers for Disease Control and Prevention

Welcome to CDC's Crisis and Emergency- Risk Communication web-based course. By taking this course online you are joining thousands of professionals across the United States and internationally who have learned the value of using empathy, action, and respect in their official crisis communication. Although this course is based on sound research and theories, it is also backed with years of practical experience and good common sense.

You are encouraged to think about your own life experiences and discuss with others what you learn in this course. CDC's crisis and emergency risk communication professionals will be available to you throughout this course in these videos.

After completing the course we will be available by email if you have questions or need additional help. Don't hesitate to contact us.