Barbara S. Reynolds
Crisis Communication Expert
Office of Communication
Centers for Disease Control and Prevention
Welcome to CDC's Crisis and Emergency-
Risk Communication web-based course. By
taking this course online you are joining
thousands of professionals across the United
States and internationally who have learned
the value of using empathy, action, and
respect in their official crisis communication.
Although this course is based on sound
research and theories, it is also backed with
years of practical experience and good
common sense.
You are encouraged to think about your own
life experiences and discuss with others what
you learn in this course. CDC's crisis and
emergency risk communication professionals
will be available to you throughout this course
in these videos.
After completing the course we will be
available by email if you have questions or
need additional help. Don't hesitate to contact
us.