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Crisis & Emergency Risk Communication (CERC)

CERC LogoThe CERC training program draws from lessons learned during public health emergencies, and incorporates best practices from the fields of risk and crisis communication. With this comprehensive training program, the CDC has moved forward in meeting the needs of partners and stakeholders in preparing for, responding to and recovering from the threat of bioterrorism, emergent diseases, and other hazards.

Overview of CERC Training...


CERC Events

Upcoming Public Health Preparedness Summit Pre-Session Workshop: Risk Smart, Viral Savvy—The New Emergency Communications Reality

The public expects more communications savvy from leaders in today's world. Local leaders are called upon to master both the news conference and the Tweet to build public cooperation and support for preparedness, response, and recovery measures.

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CERC Webinars and Training

The following CERC Webinars and transcripts are archived and available for viewing:

Webinars
Training

Stay Connected

Stay informed and join the discussion with social and new media tools. Buttons, eCards, widgets, rss, content syndication, and more.

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Social Media Information

Request Training Updates

To receive news of upcoming training and Webinars, join the CERC list by sending an email to:Listserv@cdc.gov

Leave the Subject line blank. In the email message block, type the following information on one line with no commas– subscribe CERC, your email address, your full name.

Example:
subscribe CERC jdoe@gmail.com John Doe

Best Practices

Examples of best practices

Resources Available Online or Print

CERC offers the following resources online for download and/or in print editions.

CERC RESOURCE DESCRIPTIONS

Resources in Print Only

  • CERC Basic Z-Card
  • CERC Leaders Z-Card
  • CERC Pandemic Z-Card
  • Two-Pocket CERC Folder
  • Pandemic Flu Quick Guide (5" x 7" booklet)


Additional Resources

DISCLAIMER Use of trade names and commercial sources is for identification only and does not imply endorsement by the U.S. Department of Health and Human Services.

Links to non-Federal organizations are provided solely as a service to our users. Links do not constitute an endorsement of any organization by CDC or the Federal Government, and none should be inferred. The CDC is not responsible for the content of the individual organizations.

Contact Us:
  • Centers for Disease Control and Prevention
    1600 Clifton Rd
    Atlanta, GA 30333
  • 800-CDC-INFO
    (800-232-4636)
    TTY: (888) 232-6348
  • New Hours of Operation
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    Monday-Friday
    Closed Holidays
  • cdcinfo@cdc.gov
Ready.gov - Prepare. Plan. Stay Informed.
USA.gov: The U.S. Government's Official Web PortalDepartment of Health and Human Services
Centers for Disease Control and Prevention   1600 Clifton Rd. Atlanta, GA 30333, USA
800-CDC-INFO (800-232-4636) TTY: (888) 232-6348, New Hours of Operation 8am-8pm ET/Monday-Friday
Closed Holidays - cdcinfo@cdc.gov

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