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Crisis and Emergency Risk Communication In-person Training Course (CERC)

NOTE: Currently no In-Person Trainings are Scheduled at this time. Please check back regularly for upcoming In-Person Training.

This is a fast-paced, interactive course that gives participants essential knowledge and tools to navigate the harsh realities of communicating to the public, media, partners and stakeholders during an intense public health emergency, including terrorism.

The course consists of self-contained modules that can be arranged to meet the crisis communication training needs of distinct groups (e.g., public health professionals, medical and health professionals, first responders, community and civic leaders as well as volunteer organizations) at the local, state and federal levels.

CERC Curriculum

  • Introduction to CERC *
  • Psychology of a Crisis *
  • Messages and Audiences *
  • Crisis Communication Plans
  • The Spokesperson *
  • Working with the Media
  • Stakeholder and Partner Communication
  • Other Communication Channels
  • CERC, Social Media, & Mobile Devices
  • Terrorism and Bioterrorism Communication Challenges
  • Human Resources for CERC
  • Understanding Roles of Federal, State, & Local Community Health Partners
  • Media & Public Health Law

* Core Modules

Additional Tools

Inquiries for in-person trainings can be sent to CERCrequest@cdc.gov

Contact Us:
Ready.gov - Prepare. Plan. Stay Informed.
USA.gov: The U.S. Government's Official Web PortalDepartment of Health and Human Services
Centers for Disease Control and Prevention   1600 Clifton Rd. Atlanta, GA 30333, USA
800-CDC-INFO (800-232-4636) TTY: (888) 232-6348 - Contact CDC-INFO

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